Book on the day
The practice operates a “bookable on the day” surgery system Monday to Friday. This means that should you need to see a doctor and cannot wait for a normal routine appointment, you can telephone the surgery in the morning and request an appointment for that same morning. Patients are advised to call at 08:30 as these appointments are limited.
If you prefer, you can make an appointment in advance. All our doctors have routine appointments to book. If you supply reception with your mobile number, we will also text you one day prior to your appointment to remind you of the date and time!
A triage system is in operation every morning. The practice nurses are fully qualified in triage and vet all calls made in the morning for house visits and emergency appointments. The nurses are also happy to offer telephone advice for any non-urgent medical problems. The receptionist will ask you for brief details and the practice nurse will telephone you as soon as she is free. If the call is urgent please let the receptionist know to enable it to be prioritised.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
Although the practice is not a training practice, from time to time a senior medical student may accompany one of the doctors. Your help in allowing them to listen and learn would be much appreciated, but you will always be asked beforehand if this is acceptable to you.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.